Sunday, February 22, 2009

E-Government in malaysia: Its implementation so far and citizen's adoption strategies



E-Government

The E-Government initiate in Malaysia was launched to lead the country into the Information Age. It has improved both how the government operates internally as well as how to delivers services to the people of Malaysia. E-Government seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. Simultaneously, it will improve information flow and processes within government to improve the speed and quality of policy development, coordination and enforcement. This would enable the government to be more responsible to the needs of its citizens.




Multimedia Super Corridor ( MSC )
As far as Malaysia is concerned, the implementation of E-Government was initiated with the introduction of the MSC in 1996. The implementation of E-Government in Malaysia heralds the beginning of a journey of reinventing the government by transforming the way it operate, modernizing and enhancing its services delivery.

E-government is one of the 7 flagship applications that introduced in MSC. The objective of these flagship application are to:
- jump start and accelerate the growth of MSC
- enhance national competitiveness
- creation of high value jobs and export
- help reduce digital divide
- make MSC a regional hub and test bed

Under the E-Government flagship, & main projects were identified to be the core of E-Government applications.
The E-Government projects are:
1- Electronic Procurement (eP)


2- Project monitoring System (PMS)



3- Electronic Service delivery (eServices)


4- Human Resource Management Information System (HRMIS)



5- Generic Office Enviroment (GOE)



6- E-Syariah and Electronic Labor Exchange (ELX)






Adoption Strategic


Several government has taken initiatives to introduced online services for public projects, aims to increase the case and efficiency of public service to people.
Among others were:
1) Public Service Protal (myGovernment)
2) e-Tanah
3) e-Consent
4) e-Filling
5) e-Local Government (e-PBT)
6) e-Kehakiman
7) Custom Information System (SMK)
8) Pensions Online Workflow Environment (POWER)
9) training Information System (e-SILA)




RELATED LINK :
1>
http://www.mait.com/admin/enews_images/MAIT%20Country%20Intelligence%20eNews96_37.pdf
2>
http://www.intanbk.intan.my/psimr/articles/Article1%20-%20Full.pdf
3>
http://www.archives.go.jp/news/pdf/MrShaidin2.pdf

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